ChB Chargeback The ChB Chargeback application is a software package dedicated to the processing of disputed transactions and exception items. It has been developed for both Issuing and Acquiring card activities combined in one single package. The application covers MasterCard , Visa & American Express Mandates.

MULTI BRAND SUPPORT

• Visa
• MasterCard
• American Express

MULTI BANKING

• One processing centre can process the chargeback cycle for different acquirer and issuer networks
• Multi–currency

FRAUD REPORTS

• Visa TC-40
• MasterCard SAFE
• American Express GNS

WEB USER INTERFACE

• Automated form filling
• Intuitive design and User hints
• Integrated with Word for creating exhibits and other documents
• Integrated Document Management System

Clearing and Settlement Processes

• Visa Base II format
• MasterCard IPM format
• American Express GNS

Processing support

• Complete chargeback cycle processing (retrieval request/confirmations, charge backs, representments, and appropriate reversals/cancellations)
• Compliance/arbitration tracking
• Good Faith letters
• Generates presentments and presentment reversals
• Fee collection

Java based web deployed application

• ULC rich-thin clients (combines benefits of web deployment & application look-and-feel)
• Server-side deployment (easy to install & upgrade client workstations)

Full integration with CMS

• Card holder & Merchant information retrieval
• Integration with external transaction storage
• Output to clearing system